Refund Policy of Services

Refund in First 10 Days for Monthly Subscription

If you are not completely satisfied with our service, and you notify in writing by email to within the first 10 days of your subscription that you wish to cancel, you will be given a full refund of the subscription amount. If a refund is due, you will be notified by e-mail; it can take up to 30 days after cancellation of your subscription to receive your refund. If you have not received your refund after 30 days, please send another e-mail to

Refund Policy for Renewals

Charges for the renewal of the service will be refunded if written notification via e-mail message to is received no later than the tenth day following the renewal date. Note that refunds will not be granted if your written notification is received after the grace period. Warning: Your e-mail notification to us must be sent from the contact e-mail address that we have on file for your account, and your email should include the name of your club as registered on

Requests to Cancel After Renewal Date

You must notify before or within ten days of the Renewal Date on your invoice if you wish to cancel an account. does not offer prorated refunds for cancellation requests submitted after ten days of the renewal date. You can view your renewal date, paid invoices, and cancel your subscription but clicking the Billing Account link at the top right when you are logged into the service.

Contact Us

Phone: 855-879-8366
521 Stowe Road
Belmont, NC 28012

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